Airport Collection

If you would like to collect your order when you arrive in Japan, you can simply arrange to have your order sent to a Post Office within the airports listed below.

To do this follow these simple steps –

  1. Check the opening hours of the post office at your arrival airport and make sure your flight arrives while the post office is open
  2. Add the item you require to the basket and continue to the checkout as normal
  3. Enter your billing details
  4. Click the box to select that you would like your order shipping to a different address
  5. In shipping details, add your first and last name exactly as your name appears on your passport. You will need to show your passport when collecting the package, and will not be able to collect if the name does not match
  6. Enter your chosen Post Office collection point as your Shipping Address using the details below
  7. Choose your arrival date in Japan
  8. Choose your shipping option – standard or expedited
  9. Check the box to say you have read and accepted our terms & conditions
  10. Click proceed to PayPal. You will then be taken to our payment merchant to make payment
  11. To collect your order, simply head to your chosen post office and present your passport.

Chubu Centrair Airport Post Office
Location: Welcome Garden, 1st Floor
Opening Hours: 9:00 – 17:00 (weekdays only)
Address:
Chubu Centrair Airport Post Office
Centrair, Tokoname-shi, AICHI, 479-8799

Haneda Airport Post Office Domestic Terminal 1
Location: Domestic Terminal 1, 1st Floor
Opening Hours: 9:00 – 17:00 (weekdays only)
Address:
Haneda Airport Post Office Domestic Terminal 1
3-3-2 Haneda Airport, Ota-ku, TOKYO, 144-0041

Kansai Airport Post Office
Location: Terminal 1 Bldg., 2nd Floor South
Opening Hours: 9:00 – 17:00 (every day)
Address:
Kansai Airport Post Office
1 Senshukukonaka, Tajiri-cho Sennan-gun, OSAKA, 549-0011

Narita Airport Post Office Terminal 1
Location: Terminal 1, 4th Floor (Departure Lobby)
Opening Hours: 8:30 – 20:00 (every day)
Address:
Narita Airport Post Office Terminal 1
1-1 Goryobokujo, Narita-shi, CHIBA, 282-8799

Narita Airport Post Office Terminal 2
Location: Terminal 2, 3rd Floor (Departure Lobby)
Opening Hours: 8:30 – 20:00 (every day)
Address:
Narita Airport Post Office Terminal 2
1-1 Furugome, Narita-shi, CHIBA, 282-8799

New Chitose Airport Post Office
Location: Domestic Terminal Bldg., 2nd Floor
Opening Hours: 9:00 – 17:00 (every day)
Address:
New Chitose Airport Post Office
Bibi, Chitose-shi, HOKKAIDO, 066-0012

Airport Collection – FREE

Your order will be ready to collect within 5-10 business days.

Airport Collection Expedited – ¥1500

Your order will be ready to collect within 2-3 business days.